Privacy Policy
Clean Energy Partners LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. This policy also outlines your rights under applicable laws, including the Nevada Privacy Law (NRS Chapter 603A). Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Personal Information includes details that identify you as an individual, such as:
Name
Email address
Phone number
Physical address
Payment information (when making purchases)
b. Non-Personal Information
Non-personal information includes data that does not directly identify you, such as:
Browser type and version
IP address
Device information
Website usage statistics (e.g., pages visited, time spent on the site)
c. Information Provided Voluntarily
You may provide information directly to us when:
Filling out a contact or quote request form
Subscribing to newsletters
Communicating with us via email, phone, or chat
d. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website performance. Cookies may collect data such as:
Browsing activity
Preferences
Session information
You can adjust your browser settings to decline cookies if you prefer.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing Services: To fulfill your requests for quotes, installations, or other services.
Improving User Experience: To optimize our website, products, and services.
Communication: To respond to inquiries, send service updates, and provide marketing communications.
Payment Processing: To process transactions securely.
Legal Compliance: To comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell your Personal Information to third parties. However, we may share your information in the following situations:
Service Providers: With trusted third-party vendors who assist us in delivering our services (e.g., payment processors, IT support).
Legal Obligations: When required to comply with laws, regulations, or legal processes.
Business Transactions: In connection with a merger, sale, or transfer of all or part of our business assets.
4. Your Privacy Rights
a. Nevada Residents
Under Nevada law (NRS 603A.340), residents have the right to opt-out of the sale of their personal information. While we do not currently sell Personal Information, you may still submit a verified request to ensure your information is not sold in the future. Please contact us at 702-986-0018 to exercise this right.
b. Access, Correction, and Deletion
You have the right to:
Access your Personal Information held by us
Request corrections to inaccurate or incomplete information
Request deletion of your Personal Information, subject to legal obligations
To exercise these rights, contact us at 702-986-0018.
c. Marketing Preferences
You can opt-out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
5. Data Security
We implement robust security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is 100% secure. We encourage you to take precautions, such as safeguarding your account credentials.
6. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before providing any information.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect Personal Information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updates will be posted on our website with the effective date noted. We encourage you to review this policy periodically.
10.Waiver of Liability
By engaging Clean Energy Partners to perform services, including accessing your roof for installations, maintenance, or cleaning, you acknowledge and agree that Clean Energy Partners is not responsible for any damages to your property or solar system resulting from our work. You assume full responsibility for ensuring that your property and system are prepared for our services. Furthermore, you accept full responsibility for compliance with any agreements or obligations you may have with your loan holder or financier regarding your solar system. By contacting us and requesting services, you agree to these terms.
Your trust is important to us. Clean Energy Partners is dedicated to keeping your information safe and secure while delivering exceptional service
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